Weihai Bus Intelligent Dispatching System Trial Operation
Weihai City's Public Transport Intelligent Dispatching System has officially started its trial operation on bus routes 14 and 47, with plans to expand the system to cover all bus lines by the second half of the year. As the "brain" of the intelligent public transportation network, what exactly does this system do? On April 25th, a reporter visited the Weihai Bus Group's Intelligent Dispatching Center to learn more.
First, real-time monitoring and scheduling: Buses are no longer running as "serial cars." At 3 p.m. on April 25th, when the reporter arrived at the information center, staff were closely observing the operation of Bus No. 14. Through the "monitoring and dispatching system" on the computer screen, a series of numbers was flashing between “City Standing†and “Wan Tsui House Park.†The staff explained that these numbers represented the location of Bus No. 14, which was currently traveling from the municipal government site to Wan Tsui Building Park.
The head of the operations department at Weihai Bus Group explained that the dispatch center acts as the "brain" of the intelligent public transport system, allowing for real-time tracking of bus speed, position, and overall management. The intelligent dispatching system consists of two parts: the monitoring and dispatching system, and the video system. Among these, the monitoring and dispatching system is particularly powerful.
"Looking at the two buses on route 14, they seem somewhat close, and there’s a risk of 'serial trains,'" one staff member noted. Ten minutes later, the staff noticed an issue while monitoring the 47 bus route near the Innovation Building. Two 47 buses were too close together. The staff immediately alerted the driver via voice, saying, "This bus is too close to the previous one; please slow down appropriately." Soon after, the distance between the two buses increased.
The operations manager explained that "serial trains" occur when multiple buses arrive at a stop simultaneously, potentially leading to empty runs. With the monitoring and dispatching system, dispatchers can track the real-time status of all buses through the large screen in the dispatch center, including their exact location, travel path, speed, and direction. In case of issues like "serial trains" or "large gaps," the system can quickly adjust schedules to optimize vehicle deployment, improving efficiency and service quality. If a bus is speeding, the system also alerts both the driver and dispatcher.
In addition to managing vehicles, the monitoring and dispatching system also helps schedule drivers effectively.
Second, video surveillance: Resolving disputes. Another key component of the intelligent dispatching system is the video system. This allows Weihai Bus Group to better manage drivers and provides crucial evidence in resolving disputes.
"Each bus is equipped with four surveillance cameras, covering the front, inside, back, and outside of the vehicle," a dispatcher explained while showing the camera feed from the front of a bus. The footage captured passengers boarding in an orderly manner. The dispatcher added that the camera is installed to prevent drivers from ignoring passengers or misbehaving.
According to the operations manager, in early April, the company received a complaint about a driver's attitude. A passenger had taken a child on the 14th bus, and the child was running around on the bus. According to regulations, passengers should supervise their children to avoid sudden braking or other dangerous situations. After reviewing the video, it was found that the driver had already warned the passenger, who ignored the advice. Another passenger tried to intervene, but an argument broke out. The company then invited the passenger to the information center to watch the video, and the other party had nothing more to say.
Thanks to the clear and accurate video system, the public transport group no longer needs to rely solely on one-sided accounts when handling passenger disputes. The video provides solid evidence for mediating conflicts and preventing theft, helping protect passenger rights more effectively.
Additionally, the video system enables better monitoring of drivers' inappropriate behaviors, such as chatting or smoking while driving.
Third, smart terminals: Preventing wrong station boarding. Many citizens have noticed that the newly updated buses now operate automatically, thanks to the smart terminal system. These terminals provide the necessary information to ensure the system functions properly.
It is known that since last year, most of the newly updated buses are equipped with electronic displays on the dashboard. These are intelligent vehicle-mounted terminals that offer features like satellite positioning, automatic station announcements, onboard monitoring, and intelligent dispatching. "Automatic station announcements are especially useful for tourists and elderly passengers who may not be familiar with the city. It ensures they don’t miss their stops," said a representative from the Weihai Bus Group.
The intelligent terminal also sends real-time updates on the vehicle’s condition to the dispatch center. The in-vehicle monitoring system can track the vehicle's status continuously, ensuring safe and efficient operations.
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